Policies

 
 

RETURNS + EXCHANGES

Due to the handmade nature of my artwork I do not accept refunds, exchanges or cancellations.

If you receive an item that is broken I will gladly accept a return for store credit.

  • Contact me by email within 5 days of delivery with images of the damaged shipment.

  • Ship items back within 14 days of delivery in its original packaging.

  • Buyers are responsible for return shipping costs.

SHIPPING

All orders ship within 3-5 days via USPS 1-3 day priority mail. If expedited services is needed please email contactme@rachellovelimited.art